FAE & RMA_Wincomm-Panel PC, Medical panel PC, Touch panel PC, All-in-one digital signage, Rugged box PC

FAE & RMA

Dear customers,
Should you have any problems for using our products (FAE) or need to return the goods
for repairs (RMA), in order to get best service, we recommend you to contact our field
application engineer or customer service engineer directly.

If you prefer to contact us through our web, please fill in the FAE or RMA form and we will
reply you soon.

To fill in the FAE form
FAE (Field Application Engineering / Tech Support)
. Software / Driver / Firmware download consulting
. Product usage/setting & trouble shooting
. Technical questions & answers

To fill in the RMA form
RMA (Return Merchandise Authorization)
. Defective repair service
. Spare parts requirements
. DOA / Swap / Credit handling

Email us

Tech Support

fae_support@wincomm.com.tw

Customer service

cs_support@wincomm.com.tw

Wincomm is one of Taiwan’s leading manufacturer of industrial computer products. Wincomm produces 10.4”~19” full line panel PC, touch panel PC, fanless panel PC, medical panel PC for industrial automation, HMI, infotainment Kiosk, and medical computing applications. Wincomm offers 32”~55” large size all in one digital signage system and rugged box PC for digital signage applications.

Wincomm also provides OS embedded image, device application program and remote device management software – WRDM for total solutions.